Resources for Associates

Effective Resume tips

Writing a resume requires a little time and planning. However, it is well worth the effort. It is a good idea to begin by writing a master resume. Having an attractive resume on hand that stresses your strongest skills, better prepares you to attend job fairs and respond to a large number of jobs advertised in newspapers and on the Internet.

Get organized!

  • Gather information on your past employment: employer names and addresses, and dates of employment.
  • Gather information for personal references: names and addresses.
  • Research information on the employer. (See “Research the Employer” under “How to Find a Job.”)
  • Select a quiet area to gather your thoughts and begin working on your resume.
  • Decide what type of resume suits you best: chronological, functional, or automated.

Resume Tips:

  • Make your resume short (one page, if possible, two pages at most).
  • Use white or ivory paper.
  • Type your resume on a computer, when possible. (If you do not have access to a computer visit your local Job Service office, One-Stop Career Center, or local public library for help.)
  • Use action words to describe your work skills. (See “Action Words” below.)
  • Stress skills, knowledge, and abilities that fulfill the job requirements.
  • Be specific about accomplishments, but do not stretch the truth.
  • Provide information about career goals.
  • Make it attractive.
  • Emphasize most recent jobs.
  • Proofread it for grammar, punctuation and spelling errors.
  • If possible, have someone else check your resume for errors.
  • Save references and personal data for the interview.
  • Avoid date of birth.
  • Avoid salaries or the reason for leaving the last job.
  • Ask yourself “Would I interview this person?”
  • Keep your resume current.
  • Finally, prepare a cover letter to introduce your resume.

Interview Tips

Plan ahead

Do a little homework! Research the company and the position if possible, as well, the people you will meet with at the interview. Review your work experiences. Be ready to support past career accomplishments with specific information targeted toward the companies needs. Have your facts ready!

Role Play

Once you have finished studying, begin role playing (rehearsing). Use the general questions provided below in the Interview Preparation Area. Write down answers if it helps to make your presentation more concise. Try to keep your answers to the information your new employer will want to know.

Eye Contact

Maintain eye contact with your interviewer. Show you want the job with your interest.

Be Positive

In particular, avoid negative comments about past employers.


Listen and adapt. Be sensitive to the style of the interviewer. Pay attention to those details of dress, office furniture, and general decor, which will afford helpful clues to assist you in tailoring your presentation.


Try to relate your answers to the interviewer and his or her company. Focus on achievements relevant to the position.


Encourage the interviewer to share information about his or her company. Demonstrate your interest. Some suggested questions to ask the interviewer are provided in the “Questions You Could Consider Asking the Employer” section.

Skills in Demand

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Complex Problem Solving

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Judgment and Decision-Making

Considering the relative costs and benefits of potential actions to choose the most appropriate ones.

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate and not interrupting.

Computers and Electronics

Knowledge of circuit boards, processors, electronic equipment and computer hardware including applications and programs.


Knowledge of arithmetic, algebra, geometry, calculus, statistics and their application.

Operations and Systems Analysis

Determining how a system or operation should work and how changes in conditions, operations and environments will affect outcomes. Understanding the needs and product requirements of a particular design.


Monitoring and assessing performance of yourself, other individuals or organizations to make improvement or take corrective action.


Writing computer programming for various purposes

Sales and Marketing

Knowledge of principles and methods for showing, promoting and selling products or services. Includes marketing strategy and tactics, product demonstration, sales techniques and sales control systems.

Advice from current associates

Interview Tips

Dress appropriately

Aditya S. says – “Dress appropriately. Nothing says “I don’t want this job” more than not dressing appropriately. In an interview, the way you dress influences the interviewer’s first impression of you. Dressing professionally demonstrates respect, and also shows the employer that you take the interview seriously. It can also boost your own self-confidence during the interview.”

Don’t talk too much

Scott P. says – “Telling the interviewer more than he needs to know could be a fatal mistake. When you have not prepared ahead of time, you may ramble when answering interview questions, sometimes talking yourself right out of the job. Prepare for the interview by reading through the job posting, matching your skills with the position’s requirements and relating only that information.”

Overall Tips

Change with the pace of business

Matt P. says – “Companies don’t just want people who can perform; they want people they can promote. You need to make a personal investment in staying valuable by seeking feedback, learning new skills, and thinking ahead.”

Be strategic with social media

Mary G. says – “Social media has become a vast resource for job seekers as well as hiring managers. I have experienced hiring managers doing their homework on me before even interviewing me. Be mindful of what you put on social media sites. Even use social media to your advantage.“